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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Felicia Chavez

Felicia Chavez

October 31, 2024

5  out of  5
rating by Felicia Chavez
"Trunk or treat was awesome"
We responded:
"Thank you so much for attending! It was a blast! "
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Brina D’Antonio

October 31, 2024

5  out of  5
rating by Brina D’Antonio
"Olga is such an amazing person! Sweetest employee!"
We responded:
"Thank you so much! Olga, is amazing! "
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Kerri Blake

October 31, 2024

5  out of  5
rating by Kerri Blake
"Samantha was very knowledgeable and answered all my questions. Great communication and even better rates! Would definitely recommend to friends and family."
We responded:
"Thank you! We are so lucky to have Samantha on our team! "
Profile photo of Jayme Parsley

Jayme Parsley

October 31, 2024

5  out of  5
rating by Jayme Parsley
"Best customer service in the 806!"
We responded:
"Thank you, Jam Jam! You are the best! "
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Nancy Garcia

October 31, 2024

5  out of  5
rating by Nancy Garcia
"Samantha is very helpful and such a joy!!"
We responded:
"Samantha is amazing! Thank you for your kind review! "
Profile photo of Kindra Russell

Kindra Russell

October 31, 2024

5  out of  5
rating by Kindra Russell
"Awesome insurance group!!! Always gives awesome customer service!!"
We responded:
"Thank you so much for your kind review! We appreciate you! "
Profile photo of Nicole Hernandez

Nicole Hernandez

October 28, 2024

5  out of  5
rating by Nicole Hernandez
"Samantha was extremely helpful and knowledgeable. I needed quotes on different vehicles and she gave me the information I needed in an exceptional timely manner"
We responded:
"Thank you so much! We appreciate you! "
Profile photo of Deangelo Williams

Deangelo Williams

October 23, 2024

5  out of  5
rating by Deangelo Williams
"Thank you guys for such great support with my insurance I appreciate how you took care of me and my love ones. Also a special thanks to the wonderful Samantha for all her help , care and patience much appreciated thanks"
We responded:
"Samantha is so good to our customers! We are lucky she's on our team! Thank you! "
Profile photo of Esmeralda Torquemada

Esmeralda Torquemada

October 16, 2024

5  out of  5
rating by Esmeralda Torquemada
"Samantha is very professional and educated and is always willing to help and answer my questions. I love her positive attitude and smile!"
We responded:
"Thank you so much! Samantha, can brighten anyone's day! "
Profile photo of Chris Johnson

Chris Johnson

October 7, 2024

5  out of  5
rating by Chris Johnson
"Always a good experience. Everyone is kind and easy to work with. Anytime I add vehicles or change my policy, they make it easy and simple to do!"
We responded:
"Thank you for the kind review! We appreciate you! "
Profile photo of Marsha Craig

Marsha Craig

September 26, 2024

5  out of  5
rating by Marsha Craig
"Samantha is very helpful!!! Great service."
We responded:
"Thank you so much! Samantha is so good to all our amazing customers! "
Profile photo of Toni

Toni

September 20, 2024

5  out of  5
rating by Toni
"Friendly & helpful in answering all my questions about my payment account # & gladly printed a copy of my insurance card."
We responded:
"Thank you so much! Excellent customer service is our top priority! We appreciate you! "
Profile photo of Janie Wren

Janie Wren

September 20, 2024

5  out of  5
rating by Janie Wren
"Samantha always provides outstanding customer service, great office!!"
We responded:
"Thank you for your kind words! Samantha is amazing! "
Profile photo of Mike Brown

Mike Brown

September 11, 2024

5  out of  5
rating by Mike Brown
"Awesome service as always. Samantha is awesome and takes care of you quick."
We responded:
"Thank you so much! Samantha is awesome! We appreciate you! "
Profile photo of Olga Castillo

Olga Castillo

September 10, 2024

5  out of  5
rating by Olga Castillo
"Gabbie was great and answered all my questions on the life insurance I got for my husband. Great customer service and beautiful new office. Thanks 😊"
We responded:
"Thank you so much for letting us take care of your life insurance needs! Gabbie is amazing! We appreciate you! "
Profile photo of Robin Reeves

Robin Reeves

May 23, 2024

5  out of  5
rating by Robin Reeves
"Samantha with State Farm in Lubbock was so friendly and extremely helpful."
We responded:
"Thank you so much! We love Samantha, too! We appreciate you! "
Profile photo of Debbie Bowles

Debbie Bowles

April 21, 2024

5  out of  5
rating by Debbie Bowles
"Very caring and prompt on changes."
We responded:
"Thank you very much! We appreciate you! "
Profile photo of Dustin Coy

Dustin Coy

March 22, 2024

5  out of  5
rating by Dustin Coy
"Samantha was very helpful and curious. She was very polite and effective with swift results. I'm very pleased with her customer service."
We responded:
"Samantha is amazing! Thank you for highlighting her talents! "
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Issac Valero

March 15, 2024

5  out of  5
rating by Issac Valero
"Good service.....nice people....very understanding...."
We responded:
"Thank you so much!"
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ed gee

March 1, 2024

5  out of  5
rating by ed gee
"Great coverage at a great price.The staff is always so helpful and friendly thank you guys so much"
We responded:
"Thank you! We appreciate your awesome review! "
Profile photo of Stephani Michelle

Stephani Michelle

February 20, 2024

5  out of  5
rating by Stephani Michelle
"Courtney and Kristen were amazing at helping me add a vehicle to my policy. They were friendly and made the process quick, easy and at a better quote than any one else. Thank you ladies! 💕"
We responded:
"Thank you so much! They are a dynamic duo! We appreciate you! "
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brandon gumula

February 12, 2024

5  out of  5
rating by brandon gumula
"Chris Prather's staff has always taken care of any questions/needs I have ever had. I would/have recommended his office to all family and friends. Keep up the good work!!!"
We responded:
"Thank you very much for the kind words! "
Profile photo of Jason Steinbach

Jason Steinbach

December 13, 2023

5  out of  5
rating by Jason Steinbach
"Dora was extremely knowledgeable and professional"
We responded:
"Thank you, Jason! Dora is a genius for sure! "
Profile photo of Michelle Steinbach

Michelle Steinbach

December 13, 2023

5  out of  5
rating by Michelle Steinbach
"Spoke with Dora on the phone she was able to quickly and professionally help me. So much appreciated"
We responded:
"Thank you, Michelle! Your review made our day! Dora is amazing, for sure. "
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kyoto rose

December 13, 2023

5  out of  5
rating by kyoto rose
"great service Dora assisted me and was very helpful!"
We responded:
"Thank you! Dora, is the queen do assists! We appreciate you! "