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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mike Brown

Mike Brown

September 11, 2024

5  out of  5
rating by Mike Brown
"Awesome service as always. Samantha is awesome and takes care of you quick."
We responded:
"Thank you so much! Samantha is awesome! We appreciate you! "
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Olga Castillo

September 10, 2024

5  out of  5
rating by Olga Castillo
"Gabbie was great and answered all my questions on the life insurance I got for my husband. Great customer service and beautiful new office. Thanks 😊"
We responded:
"Thank you so much for letting us take care of your life insurance needs! Gabbie is amazing! We appreciate you! "
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Mike Quisenberry

July 8, 2024

5  out of  5
rating by Mike Quisenberry
""
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Robin Reeves

May 23, 2024

5  out of  5
rating by Robin Reeves
"Samantha with State Farm in Lubbock was so friendly and extremely helpful."
We responded:
"Thank you so much! We love Samantha, too! We appreciate you! "
Profile photo of Debbie Bowles

Debbie Bowles

April 21, 2024

5  out of  5
rating by Debbie Bowles
"Very caring and prompt on changes."
We responded:
"Thank you very much! We appreciate you! "
Profile photo of Dustin Coy

Dustin Coy

March 22, 2024

5  out of  5
rating by Dustin Coy
"Samantha was very helpful and curious. She was very polite and effective with swift results. I'm very pleased with her customer service."
We responded:
"Samantha is amazing! Thank you for highlighting her talents! "
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Issac Valero

March 15, 2024

5  out of  5
rating by Issac Valero
"Good service.....nice people....very understanding...."
We responded:
"Thank you so much!"
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ed gee

March 1, 2024

5  out of  5
rating by ed gee
"Great coverage at a great price.The staff is always so helpful and friendly thank you guys so much"
We responded:
"Thank you! We appreciate your awesome review! "
Profile photo of Stephani Michelle

Stephani Michelle

February 20, 2024

5  out of  5
rating by Stephani Michelle
"Courtney and Kristen were amazing at helping me add a vehicle to my policy. They were friendly and made the process quick, easy and at a better quote than any one else. Thank you ladies! 💕"
We responded:
"Thank you so much! They are a dynamic duo! We appreciate you! "
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brandon gumula

February 12, 2024

5  out of  5
rating by brandon gumula
"Chris Prather's staff has always taken care of any questions/needs I have ever had. I would/have recommended his office to all family and friends. Keep up the good work!!!"
We responded:
"Thank you very much for the kind words! "
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Jason Steinbach

December 13, 2023

5  out of  5
rating by Jason Steinbach
"Dora was extremely knowledgeable and professional"
We responded:
"Thank you, Jason! Dora is a genius for sure! "
Profile photo of Michelle Steinbach

Michelle Steinbach

December 13, 2023

5  out of  5
rating by Michelle Steinbach
"Spoke with Dora on the phone she was able to quickly and professionally help me. So much appreciated"
We responded:
"Thank you, Michelle! Your review made our day! Dora is amazing, for sure. "
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kyoto rose

December 13, 2023

5  out of  5
rating by kyoto rose
"great service Dora assisted me and was very helpful!"
We responded:
"Thank you! Dora, is the queen do assists! We appreciate you! "
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Warren Kerr

December 13, 2023

5  out of  5
rating by Warren Kerr
"Great service from Dora!"
We responded:
"Dora is amazing! Thank you!"
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Mary Chesshire

December 13, 2023

5  out of  5
rating by Mary Chesshire
"Great people! Highly recommend 😊"
We responded:
"Thank you, Mary! We think you’re 5*s, as well! "
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Andrew Reyna

December 11, 2023

5  out of  5
rating by Andrew Reyna
"Kristen was very helpful"
We responded:
"Thank you, Andrew! Kristen is so valuable to us! "
Profile photo of Chard Vheru

Chard Vheru

December 10, 2023

5  out of  5
rating by Chard Vheru
"I wish Kristen was my personal rep everywhere !"
We responded:
"Thank you so much! We appreciate the great review! Kristen is amazing! "
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Tony Leach

December 9, 2023

5  out of  5
rating by Tony Leach
"Kristen helped me both times, she was so much help, and friendly too clear they value their customers"
We responded:
"Thank you so much for your kind words. Customer service is what we are all about and Kristen is amazing at it! We appreciate you! "
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Jesus Torres

December 8, 2023

5  out of  5
rating by Jesus Torres
"I got excellent service from Chris Prather State Farm office ! I highly recommend this office."
We responded:
"Thank you so much, Jesus! We appreciate you! "
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Aiden Colson

December 8, 2023

5  out of  5
rating by Aiden Colson
"Dora is the best, very professional. 100/10"
We responded:
"Thank you so much—Dora is AMAZING! We appreciate the awesome review. "
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Jeff Statham

December 8, 2023

5  out of  5
rating by Jeff Statham
"Overall, the agents that have helped me have been excellent. Very good business."
We responded:
"Thank you for your 5* review! We appreciate your kind words! "
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Ron Blotcky

December 8, 2023

5  out of  5
rating by Ron Blotcky
"As a State Farm customer since the 1970s and Kristen's father, I've observed her professional growth with pride. While my wife, a former State Farm agent, managed our insurance, witnessing Kristen embrace the company's values is heartening. Her dedication to her role reflects the customer service ethos that has kept me loyal to State Farm for decades. I'm confident Kristen will uphold these standards in her career. To her team, know that her commitment and potential are as evident to me as a father as they would be to any customer she serves."
We responded:
"Kristen is awesome! It clearly runs in the family! Thank you for sharing her with us, we are blessed by her amazing work in our office! "
Profile photo of Jiah Bae

Jiah Bae

December 8, 2023

5  out of  5
rating by Jiah Bae
"Kristen was so helpful, patient and kind! Her professionalism was wonderful!"
We responded:
"Thank you for your review! Kristen is awesome! We appreciate you! "
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Andrew Piper

December 8, 2023

5  out of  5
rating by Andrew Piper
"Thanks man!!"
We responded:
"No….Thank you! We appreciate the awesome review. "
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Tim Starkey

December 8, 2023

5  out of  5
rating by Tim Starkey
"Kristen was so awesome! Make sure you ask for her!"
We responded:
"Kristen, is awesome! We appreciate you! "
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Silvertine Z

December 8, 2023

5  out of  5
rating by Silvertine Z
"Kristen was a great help and thoroughly answered my questions, great service would come back again."
We responded:
"Kristen is a rock star! So glad she’s on our team! We appreciate you! "